Don't just watch it happen

Are you concerned about someone’s gambling behaviour? As a partner, relative or friend, you could – should, even – do something to help.

Gambling becomes problematic when the person’s gambling behaviour is no longer controllable. The compulsion to gamble becomes stronger and stronger, as the social and professional environment recede increasingly into the background. Gambling becomes the main purpose of life. This tends to be a protracted process that is often identified as a problem at a very late stage by those involved.

You, as a friend or relative, can contact the casino at any time in person, by telephone or in writing to inform us of a guest’s problematic behaviour or altered financial situation in relation to gambling. In this way we will be able to talk about the situation with you and find a solution together.

Or contact one of the following advice centres.

Lucerne School of Social Work (HSA)
Online advice network
Internet advice:

Die Dargebotene Hand (Swiss Samaritans)
Hotline: 143
(CHF 0.20/call from Swiss fixed network; CHF 0.70/call from a pubic telephone)

Berner Gesundheit (Bern Health), Bern centre
Eigerstrasse 80
3000 Bern 23
Tel.: 031 370 70 70
Hotline: 0800 070 070 (free of charge)

Verein Schuldensanierung Bern
Seftigenstrasse 57
3007 Bern
Tel. 031 376 10 10 (free preliminary telephone consultation)