Information for your casino visit
Information for our guests
Admission to the Grand Casino Bern
Can I wear casual clothing to the Grand Casino Bern?
Yes, because we want you to feel at ease at the Grand Casino Bern.
It doesn’t always have to be black tie. Guests wearing casual clothing are welcome at the Grand Casino Bern. Between June and September, gentlemen are also welcome in smart shorts. The following applies to both men and women: the dress code does not permit flip-flops and tank tops.
Please be aware that staff may draw your attention to compliance with our dress code.
What does the admission price cover?
Admission is CHF 10 and is possible up to 30 minutes before closing.
Admission to the Grand Casino Bern includes a welcome drink in our Crazy Daisy Kitchen Bar.
Is there an age restriction for the Grand Casino Bern?
People of 18 and above are permitted entry, provided they can present valid official proof of identity.
No admission for visitors with active gambling suspensions.
Your visit to the Grand Casino Bern
Do I have to play in the casino?
No, you are under no obligation to play when you enter the Grand Casino.
Spend a wonderful evening in a fun, relaxed atmosphere. Enjoy the goings-on as a spectator with a delicious drink, a meal in our Crazy Daisy Kitchen Bar or take part in a free tour of the Grand Casino Bern with a member of our staff. If you book in advance, you can join us on a custom tour with explanations of how to play certain games. Just approach a member of our staff or enquire at the check-in desk at the casino entrance.
Is smoking permitted in the casino?
Both smokers and non-smokers are welcome at the Grand Casino Bern.
We have set up special smoking rooms with slot machines. Here you can smoke and try your luck at the same time.
Can I learn how to play new games?
Yes, our staff will be happy to explain how to play all our games.
We are happy to help. If you book in advance, you can join us on a custom tour with explanations of how to play certain games.
Do the staff get tips?
If you win, it is casino tradition to tip the staff.
How much you give is up to you, of course.
Are casino winnings taxable?
No, all winnings at the Grand Casino Bern are tax-free.
These are paid out to the winner in full without any deduction. But remember, this applies only to winnings from Swiss casinos. Guests resident in Switzerland must pay tax on winnings from casinos abroad. For guests who are domiciled outside Switzerland, winnings are taxed according to the law of their respective country of residence.
Can I stay overnight?
Yes, our own elegant four-star Swissôtel Kursaal Bern offers 171 quiet, well-appointed rooms and suites with a practical design and modern, high-quality furnishings made of sustainable materials.
Fully refurbished in 2020, the rooms are modernly equipped with satellite LCD-TV, Wi-Fi, SuitePads, Nespresso machine, large desks and ergonomic chairs, box spring beds and a choice of pillows.
Dining and drinking
Is there a restaurant in the casino?
Yes, the Crazy Daisy Kitchen Bar in the Grand Casino Bern offers a diverse range of culinary options.
In addition, there are other restaurants in the Kursaal Bern, such as the Restaurant Yù, the Restaurant Giardino and, in the summer, the Rooftop Grill.
Is there a bar in the casino?
Yes, visit the Crazy Daisy Kitchen Bar. In addition, our Crazy Daisy Lounge & Bar is open Thursday through Friday from 18:30 to 03:00.
If you want to enjoy a drink between games, you can visit the Crazy Daisy Kitchen Bar located within the casino. You can also visit Swissôtel Kursaal Bern’s bar in the Kursaal Bern.
What happens with casino game revenues?
At the Grand Casino Bern, losers are winners, too. That is because some 45% of all the casino’s takings from games go directly towards Federal Old-Age and Survivors’ Insurance with tax.
Does the Grand Casino Bern have an anti-money laundering policy?
As a gaming establishment, The Grand Casino Bern has implemented the strictest precautions against money laundering.
Regular inspections by the Swiss Federal Gaming Board (FGB) scrupulously monitor the quality of our efforts.
Is there a social responsibility policy?
Yes. Swiss casinos are legally bound to maintain a social responsibility policy. The social responsibility policy is aimed at protecting players from the dangers of gambling.
What percentage of bets is paid out again?
Around 94% of all bets are paid out.
Are your slot machines subject to inspection?
The Swiss Federal Gaming Board (FGB) checks each terminal (game tables, slot machines, etc.) before approving start-up.
Testing institutes recognised and commissioned by the FGB perform the first and all recurring technical inspections. They also monitor the terminals while they are in operation.
Do casino staff receive special training?
Yes, we train our staff ourselves and have an ongoing further-training programme in place.
The Grand Casino Bern currently employs some 180 staff.