Quality Management System

With ISO 9001 certification since june 2009

ISO 9001 provides an excellent basis for a company-specific management system. It is compatible with other system standards and requirements (covering for example, environmental management, safety at work and risk management). It is ideally suited to meeting sector requirements and performance excellence.

ISO 9001 stands for:

- improved client orientation resulting in increased competitiveness

- greater confidence in the organization among clients, banks, insurance companies and government bodies

- due diligence in matters of liability

- independent and internationally recognized quality competence

- increased transparency within the organization, optimization of complex procedures and (as a result) enhanced control capability

- ability to respond more quickly thanks to process measurement parameters and indicators

The Grand Casino Bern Quality Management System certificate (PDF)

IQNet certificate (PDF)